Each person, who signs up to your programme, needs to be welcomed appropriately and shown how to use their reward/card account.
They also need to be reminded of the main reasons why they agreed to join your programme.
We will be delighted to help you bring these communications together.
Whether we like it or not, there will be those who sign up to join your programme, receive their personalised card through the post and then fail to activate their new card.
You are going to need to know who these people are and you are going to need to have a communications plan to follow-up to them.
Again, Performance Bonus will be delighted to provide you with reports for your people to follow-up and help you to create a range of direct follow-up communications.
We will agree a programme of email communication to your audience, which maintains regular contact with them and reminds them of the wide range of benefits which you provide for them.
In addition, we would love to enter your programme (Only with your permission, obviously!) for a range of Marketing, loyalty and card payments awards to help with building your positive PR around your fantastic new programme.